We are Hiring - Development and Operations Assistant, East and Southeast Asia!

Posted 30 November 2021 in EMpower News, Careers   |   Share

Position Summary

This position is based in the Hong Kong office and is a key member of a growing team, supporting the fundraising, operations and communications functions. Working as part of a global team of 10 fundraising staff across 5 countries, there is also the opportunity to work with and gain exposure to our global fundraising and communications activity. The Assistant will support the work of both Development Managers in Hong Kong and Singapore – reporting to one and also working closely with the other.

This position is key to EMpower’s achievement of its mission. By contributing to fundraising needed to make grants and provide other value-added supports to local grantee partners, this position directly contributes to reaching and engaging more young people so their futures are brighter.

Primary Responsibilities

The duties that follow represent the primary responsibilities for this role. All employees are responsible for performing other duties as assigned. Primary responsibilities for this role include the following:


  • Assist manager in the execution of flagship face-to-face or online EMpower fundraising events in Hong Kong and Singapore
  • Support manager in the maintenance of donor records database using Salesforce and applying analytical skills in data mining of Salesforce information by triaging it with other internal reports for accuracy
  • Assist donors in the donation process through various payment channels in Hong Kong and Singapore
  • With the guidance of manager, conduct detailed and methodical research to source for prospects and leads across all revenue generating markets and types of funding (individual, corporates, foundation and institutions) which could be in the form of grant funding, sponsorships or general support funding (e.g. underwriting
  1. Support manager in stewardship with board members, donors, and prospects. Responsibilities include but are not limited to research and preparation before meetings or conference calls;
  2. Compiling email updates, proposals, and reports, etc.; and
  3. Leading conversations with smaller donors and prospects. This duty usually requires coordination with program team members in Hong Kong and India.
  • Support manager in executing outreach events (e.g., webinars, brown-bag sessions, corporate fundraisers). This duty usually requires coordination with program team members in Hong Kong and India.
  • With the guidance of manager, conceptualize and execute new activities to expand our outreach and brand awareness
  • Coordinate with development and communications team members, based in India, the UK, and the US, in global fundraising initiatives


  • With guidance from the finance team, administer reporting of donations and expenses related to HK and Singapore office (this includes donations record keeping, book keeping, accounts payable and documentation support for external audits)
  • Perform administrative duties (such as collecting directors’ signature, managing petty cash, filing system, purchasing office supplies), contact with authorities and service providers (such as company secretaries, auditors, banks, government departments, landlords, and various suppliers) and other tasks necessary for efficient office operations
  • Assist in logistical support (such as arranging meetings, taking minutes, assistance in travel arrangements)


  • With guidance from manager and the VP, Global Communications, develop stream of news items to profile EMpower’s work in Asia through our online media platforms
  • Support manager in updating materials and, under guidance, tailor existing communication materials for specific donor base.

Education, Knowledge, Skills, and Abilities

The Development and Operations Assistants supports fundraising efforts to improve the lives and horizons of marginalized young people ages 10-24 in emerging market countries. The education, knowledge, skills, and abilities for this position are as follows.

  • At least 2 year’s work experience in an office environment, ideally in philanthropy or the nonprofit sector
  • Bachelor’s Degree preferred but not required
  • Strong English, Mandarin and/or Cantonese written and oral communication skills. Willing to pick up Cantonese language if not a native speaker
  • Commitment to EMpower’s mission, interest in youth development and/or effective global philanthropy
  • Strong interpersonal and communication skills with culturally diverse audiences and different personalities.
  • Proficiency in Microsoft Office Applications and comfortable with learning new database technology. Experience using Salesforce and Content Management Systems is a plus.
  • Experience in managing and mentoring staff, able to work virtually with a team across multiple time zones (requiring some morning/evening calls), and demonstrated capacity for effective teamwork.
  • Strong interpersonal and communication skills with culturally diverse audiences with strong personalities, including solid public presentation and writing skills.
  • Ability to control and handle information that is confidential and time-sensitive.
  • Ability to work with quantitative information such as budgets and excel spreadsheets.
  • Ability to work with a small team in a dynamic environment.
  • A commitment to diversity, equity, and inclusion; alignment with EMpower values.
  • Ability to reside and work in Hong Kong

Compensation and Benefits

EMpower offers competitive wages, benefits, and growth opportunities consistent with industry standards. Flexible benefits packages include health insurance; life and other
insurance; financial benefits, to include a retirement plan with partial employer match; time off; and work/life benefits, to include education assistance.

Work Environment and Physical Requirements

This individual operates in a professional office environment. The physical demands described in this section are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, filing cabinets, and fax machines.
  • This role routinely uses the English language to engage with internal and external stakeholders by phone, email, and in person. Employee is expected to be able to accurately exchange information with these stakeholders.

Equal Opportunity Employer Statement

EMpower is a public foundation that makes grants globally to benefit at-risk youth, with a strong focus on adolescent girls. We are committed to attracting, developing, motivating and retaining exceptional talent and to a work environment that recognizes contribution, fosters respect and teamwork, and facilitates strong performance. We encourage applicants from diverse backgrounds, recognizing that diversity enriches all staff and our work globally. We do not discriminate on the basis of race, ethnicity, national origin, sexual orientation, gender identity, religion or faith, or physical ability.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The League makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Employee Acknowledgement

My signature indicates that I have received the job description for my role and understand that I am expected to fulfill the functions and responsibilities of this job description in accordance with the stated performance requirements. I also understand that this job description may be added to, amended or rescinded by EMpower at any time. Additionally, I understand that this job description is provided for informational purposes and is neither an implicit or explicit agreement of employment or continuing employment.

Employee Signature Date

Printed Name

Interested applicants, please apply by sending in your cover letter and CV at

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Benefits We Offer

  • Comprehensive EMpower-sponsored health insurance
  • Pension plan with EMpower match
  • Generous time off and holidays
  • Generous family leave policies
  • Other EMpower-sponsored insurance plans (based on regional office)

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